Table of Contents
After every major storm in Florida, a wave of roofing scammers descends on affected neighborhoods. They knock on doors, make promises they can't keep, and disappear with homeowners' money. Unfortunately, Florida consistently ranks among the top states for roofing fraud, and the problem has only worsened in recent years.
This guide will help you recognize common roofing scams, understand your legal rights, and find trustworthy contractors who will protect your home and your wallet. Whether you're dealing with storm damage or simply need a new roof, this information could save you thousands of dollars and countless headaches.
Why Florida Is a Prime Target for Roofing Scams
Several factors make Florida particularly attractive to roofing scammers:
Storm Frequency
Florida experiences more hurricanes and severe storms than almost any other state. After major weather events, homeowners are desperate to repair damage quickly, making them vulnerable to high-pressure sales tactics. Scammers follow storms across the state, moving from one disaster zone to the next.
Insurance Claim Opportunities
Florida's complex insurance market creates opportunities for fraud. Some scammers exploit the claims process, inflating damage estimates or coaching homeowners to file fraudulent claims. This insurance fraud has contributed to rising premiums for all Florida homeowners.
Large Elderly Population
Florida's significant retiree population includes many seniors who may be more trusting or less aware of common scam tactics. Fraudsters specifically target elderly homeowners with door-to-door sales and scare tactics.
High Roofing Demand
The legitimate demand for roofing services in Florida is enormous. This makes it easier for scammers to blend in with legitimate contractors and attract customers who are shopping for competitive prices.
The Most Common Roofing Scams in Florida
Understanding how these scams work is the first step in protecting yourself. Here are the most prevalent schemes targeting Florida homeowners:
The Storm Chaser Scam
This is the most common roofing scam in Florida. Immediately after a storm, out-of-state contractors flood affected areas:
- They knock door-to-door: Unsolicited offers for "free inspections" are a major red flag
- They claim to spot damage: Often exaggerating minor issues or pointing to pre-existing conditions
- They pressure you to sign immediately: Claiming spots are limited or prices will increase
- They request large deposits: Sometimes collecting payment and never returning
- They have out-of-state plates: Many literally follow storms across the country
Learn more about what to look for when choosing a storm damage contractor.
The Free Inspection Bait-and-Switch
Scammers offer free roof inspections as a way to get access to your property and your trust:
- They create or exaggerate damage: Some have been caught damaging roofs during "inspections"
- They show you misleading photos: Pictures of someone else's damaged roof presented as yours
- They quote one price, charge another: Low initial estimates balloon with "unexpected" additions
- They claim your roof will fail soon: Manufactured urgency to pressure a quick decision
The Insurance Fraud Scheme
This scam puts you at legal risk while the contractor profits:
- They offer to "find" damage for insurance: Promising to get your claim approved
- They waive your deductible: This is actually insurance fraud in Florida
- They inflate claim amounts: Overcharging insurance while keeping the difference
- They coach you on what to say: Instructing you to misrepresent damage to adjusters
- You become liable: Homeowners can face criminal charges for participating in insurance fraud
For legitimate guidance on insurance claims, see our guide to filing roof insurance claims.
The Assignment of Benefits (AOB) Abuse
While AOB has legitimate uses, it's frequently exploited:
- You sign away your rights: The contractor handles everything, leaving you out of the loop
- They sue your insurance without your knowledge: Increasing premiums for everyone
- They perform unnecessary work: Billing insurance for more than needed
- You're stuck in the middle: Disputes between contractor and insurer leave you without a finished roof
The Cheap Materials Switch
Some contractors quote quality materials but install inferior products:
- They show premium samples: During the sales process
- They install budget materials: When actually doing the work
- Documentation is vague: Contracts don't specify exact materials
- You only discover later: When premature failure occurs
The Disappearing Contractor
After collecting payment, some contractors simply vanish:
- They demand full payment upfront: Legitimate contractors don't require this
- They do partial work then disappear: Leaving your roof exposed
- They're impossible to contact: Phone disconnected, address vacant
- Their business dissolves: Making legal recourse nearly impossible
Red Flags: Warning Signs of a Roofing Scam
Watch for these warning signs when evaluating any roofing contractor:
Aggressive Sales Tactics
- Unsolicited door-to-door visits: Especially right after storms
- High-pressure closing techniques: "This price is only good today"
- Won't provide written estimates: Verbal-only quotes are a major red flag
- Rushing you to sign: Legitimate contractors understand you need time to decide
- Using fear tactics: Claiming imminent roof failure or insurance deadline
Questionable Business Practices
- Cash-only or money order payments: No paper trail for disputes
- Large upfront deposits: Standard is 10-30%, not 50% or more
- No physical business address: Only a P.O. box or phone number
- No written contract: Or contracts with missing details
- No proof of insurance: Or unwillingness to provide certificates
Missing Credentials
- No Florida roofing license: This is a legal requirement
- No workers' compensation insurance: You could be liable for injuries
- No local references: Unable to provide contacts for recent local work
- No manufacturer certifications: Important for warranty coverage
- Evasive about business history: Won't share how long they've been in business
Suspicious Communications
- Generic email addresses: Gmail, Yahoo instead of company domain
- Reluctance to put things in writing: Verbal promises mean nothing
- Inconsistent contact information: Different numbers on different materials
- No professional signage or uniforms: Appearing unprofessional
How to Protect Yourself
Follow these steps to ensure you're working with a legitimate contractor:
Verify Licensing and Insurance
Every roofing contractor in Florida must be licensed. Verification is easy and free:
- Visit MyFloridaLicense.com: The official state licensing database
- Search by name or license number: Confirm active, valid license
- Check for complaints or disciplinary actions: Public records show any issues
- Request insurance certificates: Contact the insurer to verify coverage
- Confirm workers' compensation coverage: Protect yourself from liability
Research the Company
Take time to investigate before signing anything:
- Check the Better Business Bureau: Look for complaints and ratings
- Read online reviews: Google, Yelp, and Facebook reviews
- Search for news articles: Local news often reports on scammers
- Ask for local references: Call and verify completed projects
- Verify physical address: Drive by their office location
- Check how long they've been in business: Longevity matters
Get Multiple Written Estimates
Never accept the first quote you receive:
- Get at least three written estimates: Compare apples to apples
- Ensure estimates detail materials: Specific brands and products
- Compare scope of work: Make sure all bids cover the same work
- Ask about warranties: Both manufacturer and workmanship
- Be skeptical of very low bids: They often indicate cut corners
For guidance on getting quotes, see our contractor quotes guide.
Understand Your Contract
Never sign a contract you don't fully understand:
- Read every word: Don't sign anything you haven't read completely
- Ensure all promises are in writing: Verbal agreements aren't enforceable
- Verify payment terms are reasonable: 10-30% deposit, balance on completion
- Confirm start and completion dates: With penalties for significant delays
- Understand change order procedures: How modifications are handled
- Review warranty terms: What's covered and for how long
- Keep a copy of everything: Including all signed documents
Protect Your Insurance Claim
If you're filing an insurance claim:
- Never sign an AOB without understanding it: Know what rights you're transferring
- Document damage yourself: Photos and videos before contractor arrives
- Contact your insurer directly: Don't let the contractor handle everything
- Never accept deductible waivers: This is insurance fraud
- Be honest with your adjuster: Misrepresentation can void your policy
- Get multiple estimates before filing: Know the realistic repair cost
Your Legal Rights in Florida
Florida law provides significant protections for consumers:
The Three-Day Cooling Off Period
For unsolicited door-to-door sales, you have the right to cancel within three business days:
- Must be disclosed in contract: Seller must inform you of this right
- Written cancellation required: Send notice via certified mail
- Full refund required: Any deposit must be returned
- Applies to contracts over $25: Signed away from seller's primary location
Contractor Licensing Requirements
Florida law requires roofing contractors to be licensed:
- State certification or registration: Required for all roofing work
- Penalties for unlicensed work: Both contractor and homeowner can face consequences
- Permit requirements: Most roofing work requires permits
- Inspection requirements: Work must pass local building inspection
Consumer Protection Resources
If you believe you've been scammed, you have recourse:
- Florida Attorney General: File a consumer complaint online
- Department of Business and Professional Regulation: Report unlicensed contractors
- Local State Attorney's Office: For criminal fraud cases
- Small Claims Court: For disputes up to $8,000
- Civil Court: For larger amounts with attorney assistance
What to Do If You've Been Scammed
If you suspect you're a victim of a roofing scam:
Immediate Steps
- Stop all payments immediately: Cancel any pending transactions
- Document everything: Gather all contracts, communications, and photos
- Cancel within three days if possible: Use certified mail for proof
- Report to your bank or credit card: Dispute fraudulent charges
- File a police report: This creates official documentation
Reporting the Scam
Report the incident to protect others:
- Florida Attorney General: consumer.gov.com/File-a-Complaint
- DBPR: Unlicensed activity complaints
- Better Business Bureau: File a complaint and review
- Local news consumer protection units: Many investigate scams
- Social media and review sites: Warn others in your community
Recovering Your Losses
Options for recouping your money:
- Small claims court: For amounts up to $8,000, no attorney needed
- Civil lawsuit: For larger amounts, consult an attorney
- Insurance claim: If you have home warranty or other coverage
- Credit card dispute: Can reverse charges in many cases
- Contractor recovery fund: Florida has a fund for victims of licensed contractors
Finding a Legitimate Roofing Contractor
Not all contractors are scammers. Many are honest professionals dedicated to quality work. Here's how to find them:
Look for Established Local Companies
- Long-term presence in the community: 10+ years in business
- Physical local address: Verifiable office location
- Community involvement: Chamber of commerce, local sponsorships
- Local references readily available: Customers in your area
Verify Credentials Thoroughly
- Valid Florida roofing license: Confirmed through state database
- Adequate insurance coverage: Liability and workers' compensation
- Manufacturer certifications: GAF, Owens Corning, etc.
- Professional associations: FRSA, NRCA membership
Expect Professional Behavior
- Prompt, professional communication: Responsive and courteous
- Detailed written proposals: Clear scope, materials, pricing
- Reasonable payment terms: Standard deposit with balance on completion
- Warranty in writing: Clear terms on workmanship guarantee
- Permits and inspections: They handle all required paperwork
For more guidance, see our comprehensive guide on choosing a roofing contractor.
The Bottom Line
Roofing scams can cost you thousands of dollars, leave your home vulnerable to the elements, and create legal headaches that last for years. The best defense is knowledge: understand how scams work, recognize the warning signs, and take time to verify any contractor before signing a contract.
Remember, legitimate roofing contractors don't need to use high-pressure tactics. They have the credentials, reputation, and track record to earn your business on merit. If something feels wrong, trust your instincts and walk away.
At Pro Specialty Services, we've been serving Lake County homeowners for years with honest, quality work. We're fully licensed, insured, and happy to provide references from your neighbors. If you need a roof inspection or have concerns about potential storm damage, we'll give you an honest assessment without pressure or gimmicks. Your trust is more valuable to us than any single job.
Caleb Hutchinson
Owner, Pro Specialty Services
"I've watched the roofing scam problem grow worse in Florida over my career, especially after major hurricanes. Every season, I hear stories from homeowners who've been victimized by fly-by-night operators. It breaks my heart because these situations are almost always preventable. Take your time, do your homework, and don't let anyone pressure you into a quick decision. Your roof is too important to trust to strangers who won't be around when problems arise."



